Question 1

How far in advance should I book?

Accepted Answer

We recommend booking at least a week before your move so we can secure your delivery slot.

Question 2

Do you deliver and collect for free?

Accepted Answer

Yes — delivery and collection within our service areas are included in every package.

Question 3

How long can I keep the crates?

Accepted Answer

Most packages include a 1–2 week hire. We're happy to extend if you need more time.

Question 4

Are the crates clean?

Accepted Answer

Every crate is sanitised between hires.

Question 5

What if I damage a crate?

Accepted Answer

Normal wear is expected. We'll only ever charge for crates that are truly lost or destroyed.

Helpful answers.